Have questions about our products and services?
Browse our FAQs below to find answers to the most common questions about amusement, unattended retail, and parts support from AVS Companies.
Amusements FAQs
What types of amusement equipment do you offer, and do you provide installation and maintenance services?
AVS Companies offers a wide variety of amusement equipment, including pinball machines, arcade games, redemption games, jukeboxes, pool tables, and more. We provide full installation services for all equipment, along with ongoing maintenance and technical support to ensure your machines run smoothly.
Unattended Retail FAQs
Do you sell unattended retail equipment, and can you customize solutions for specific business needs?
Yes, we offer a complete range of unattended retail equipment, including coolers, cooler markets, kiosks, shelving, and fixtures. We work closely with businesses to design custom unattended retail solutions that meet their specific needs, from equipment layout to new technology integration like self-checkout systems and AI camera systems.
What vending machine options are available, including used options, and how do your machines integrate with cashless payment systems?
We carry a wide selection of both new and used vending machines for snacks, beverages, and more. Our machines are equipped with the latest cashless payment systems, including those from Cantaloupe, supporting credit/debit cards, mobile payments, and contactless options to enhance convenience for users.
Parts & Service FAQs
Can I order replacement parts for my vending or amusement machines, and how quickly can they be shipped?
Absolutely! AVS Companies stocks a vast inventory of replacement parts for both vending and amusement machines. Orders are processed quickly, and we offer fast shipping to ensure you receive your parts as soon as possible, typically within 1-2 business days depending on your location.
What is your service area for equipment repairs, and how quickly can I schedule a service appointment?
We provide equipment repair services at each of our locations and in the surrounding regions. Our team of experienced technicians is available to schedule service appointments, often within 24 to 48 hours, depending on your location and urgency. We also offer emergency repair services for critical situations.
