
How AVS’s Expert Service and Support Powers Your Business Success
In the amusement, gaming or vending industries, reliable equipment is only half the battle. The real difference between a smooth-running operation and constant headaches often comes down to one thing: service and support. Downtime costs money, frustrates customers, and puts your reputation at risk. That’s why choosing a distributor with a proven service network is just as important as choosing the right equipment—whether you’re running classic arcade games, a restaurant with a skee ball table, or a family venue filled with arcade machines.
At AVS Companies, we believe that selling amusement and unattended retail equipment is only the beginning. What sets us apart is our commitment to keeping your investment performing at its best through repair, refurbishment, and ongoing support. Our dedication to excellent customer service ensures your investment lasts well into the future.
1. Fast, Reliable Repairs for Arcade Machines
Machines are revenue generators—until they aren’t. When equipment goes down, you need a partner who can get it back up and running quickly. AVS provides expert repair and refurbishment services for vending, gaming, and amusement equipment, helping operators minimize downtime and maximize profits.
Our highly trained technicians are equipped to handle everything from minor fixes to full refurbishments. With a focus on quality workmanship and fast turnaround times, we ensure your machines are restored to peak performance so kids and adults can continue to enjoy your collection of modern games, arcade classics and other attractions.
2. Preventive Maintenance and Family Entertainment Centers
Avoiding downtime in the first place is even better than fixing it. That’s why AVS emphasizes preventative maintenance. Regular upkeep extends the life of your equipment and reduces the likelihood of unexpected breakdowns, ensuring your venue remains the perfect spot for entertainment.
We also maintain an extensive inventory of replacement parts, many of which can be picked up in our physical locations. This means when something does go wrong, you won’t be waiting weeks for a fix. Rapid parts availability is a game-changer for operators who can’t afford “Out of Order” signs blocking their busiest arcade machines or skee ball lanes.
3. End-to-End Support: From Layout to Daily Operations
Our service doesn’t stop once a machine is delivered. AVS is a full-service solutions provider, offering everything from arcade and FEC layout design to financing options and installation. This holistic approach means you’re not left juggling multiple vendors—we’re with you from concept to completion, and beyond.
Once your machines are installed, our nationwide network of experienced technicians is available to provide continued support. Whether over the phone or in-person, we want to help you focus on growing your business instead of troubleshooting equipment.
4. Experienced Arcade Game Distributor with a Customer-First Approach
With decades of experience in the amusement, gaming and vending industries, our team understands the unique challenges operators face. Whether it’s a local arcade, a national chain of family entertainment centers, a breakroom, or a home game room, our goal is to provide the right support at the right time.
Customers consistently highlight AVS’s professionalism, communication, and problem-solving. It’s not just about fixing machines—it’s about building long-term partnerships based on trust and reliability.
5. Why Service and Support Matter
Choosing a supplier without strong service capabilities can lead to costly downtime, frustrated guests, and missed revenue opportunities. At AVS, we see ourselves as a partner in your success. Our service-first mindset ensures that your equipment investment is protected, your customers are satisfied, and your venue continues to thrive in the market.
Over 50 Years of Service
Equipment may be the backbone of your arcade, gaming or vending operation, but service and support are what keep it running strong. With AVS Companies, you get more than machines—you get a dedicated team that stands behind you with repairs, maintenance, and expert guidance every step of the way.
When it comes to your business, don’t just choose a distributor. Choose a partner committed to your long-term success.